If you have a valid support & maintenance agreement for memoQ, you are entitled to download the latest release of the software (either a build or a major upgrade) and install it on your PC. After doing that, however, you may find it doesn't do some things quite as well as your previous version, and if you come across enough of these shortcomings, you may want to go back to your old version and carry on using that for a while until the shortcomings get ironed out by the software development team. How do you get hold of that older version, though, now that it's been replaced by the latest one on your computer?
If you haven't had the foresight to save the installation file beforehand, don't worry – all is not lost! All you need to do is go to a page on the memoQ website and download the right installation file from there – it's https://www.memoq.com/en/downloads.
The versions of memoQ you can currently find here go back all the way from the newest one to memoQ translator pro 4.2, which was released several years ago.
Download the file, save it to your desktop (for example) and double-click on it to install it over the existing installation. The next time you launch memoQ, this earlier version will be used automatically.
And that's all there is to it!
Best,
Carl
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